Lootfinder ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when using Lootfinder:
- Waitlist Registration: First name, email address, and state of residence
- Account Creation: Name, email, password, and state
- Profile Information: Additional details you choose to provide such as purchase history, household information, or product ownership to improve matching
- User-Generated Content: Posts, comments, and "I got paid!" submissions including any images you upload
- Payment Information: When subscribing to Premium, payment details are collected by our payment processors (not stored on our servers)
- Communications: Information you provide when contacting support
Information Collected Automatically
When you use Lootfinder, we automatically collect:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Pages visited, features used, time spent, click patterns
- Location Data: General location based on IP address (we do not collect precise GPS location)
- Log Data: IP address, browser type, access times, referring URLs
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Match you with relevant class action settlements, unclaimed property, and recalls
- Send push notifications about deadlines and new opportunities
- Process Premium subscriptions and payments
- Personalize your experience and content recommendations
- Communicate with you about updates, promotions, and support
- Monitor and analyze usage trends to improve functionality
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
3. Third-Party Services
We work with trusted third-party service providers who may have access to your information:
Google AdMob displays advertisements. AdMob may collect device information and use advertising identifiers. You can opt out of personalized ads in your device settings.
Stripe and RevenueCat process Premium subscriptions and tips. They collect payment information directly and are PCI-DSS compliant.
Expo handles push notification delivery. They receive device tokens necessary to send notifications.
Vercel hosts our website and Neon provides database services. Both process data on our behalf under data processing agreements.
We may use analytics services to understand how users interact with Lootfinder to improve our services.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login status
- Understand how you use our services
- Deliver relevant advertisements (free users)
- Analyze traffic and trends
You can control cookies through your browser settings. Disabling cookies may affect functionality.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information in these circumstances:
- Service Providers: With vendors who assist in operating our services
- Legal Requirements: When required by law, subpoena, or legal process
- Safety: To protect the rights, safety, or property of Lootfinder, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you direct us to share information
6. Your Rights and Choices
All Users
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-Out: Unsubscribe from marketing emails at any time
- Push Notifications: Manage notification preferences in app settings or device settings
California Residents (CCPA)
If you are a California resident, you have additional rights:
- Right to know what personal information we collect, use, and disclose
- Right to delete your personal information
- Right to opt-out of the "sale" of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your rights
European Users (GDPR)
If you are located in the European Economic Area, you have rights including:
- Access, rectification, and erasure of your data
- Data portability
- Restriction of processing
- Objection to processing
- Withdrawal of consent at any time
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. Waitlist data is retained until you request deletion or we launch and migrate your account.
8. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL)
- Secure database storage with encryption at rest
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
Lootfinder is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.
10. Third-Party Links
Lootfinder contains links to external websites, including claim administrator sites, government unclaimed property databases, and recall information pages. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or app, or by sending you an email. Your continued use of Lootfinder after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: support@lootfinder.xyz
Subject Line: Privacy Request
We will respond to verified requests within 30 days (or 45 days for complex requests, with notice).